Getting Started

• Where do I start?
• How to Download Cascade and get the Latest Version
• How do I Enable Macros?
• Why are new clients not appearing in the reports?

Entering client themes

• Theme Table Overview
• How can I Export themes from Gallup Access into Cascade?

Printing & Saving Reports

• How do I print a report?
• How can I save a report as a PDF?
• Finding your PDF Files
• Troubleshooting PDF issues
• Set folder permissions for saving PDFs on a Mac
• Create Reports for a Whole Team
• How can I insert a report into PowerPoint?

General Questions

• What does VBA Error Mean?
• Can I Change the Language for the Reports?
• Can I add my logo to the reports?
• Add your own Report Topping
• Not enough rows in the Team Grid

Cascade Support

Welcome to the Support Hub for the Cascade strengths reports. Although Cascade is now owned by Gallup, many of the articles here provide help in using and troubleshooting Cascade.

Select one of the articles on the left or use the search bar above. In addition, there are dedicated pages providing help for each of the Cascade reports.

• Team Grid
• Team Summary
• All 34 Themes
• Labels & Lanyards
• Personal Insights
• Bring & Need
• Strengths Advantage
• My 34 Themes
• Power of 2
• Desk Name Tent

For further help with Cascade, contact Gallup Customer Support at support@mail.gallup.com. Describe as best as possible what you are trying to do, what is happening, and any error messages shown. Screenshots showing the full error details are helpful.

For the quickest response, log in to Gallup Access and use the Chat feature. The telephone support is another way to quickly resolve an issue.